Terms and conditions

Regulations for Using the Collections and Services of the Tadeusz Różewicz Municipal Public Library in Wrocław

§ 1 General principles

  1. The collections of the Tadeusz Różewicz Municipal Public Library in Wrocław, hereinafter referred to as MBP, are made available to all interested free of charge under the rules specified in in these Regulations.
  2. The MBP reader has the right to:
    1. lending out books, other media and digital readers;
    2. use of collections made available on site at MBP;
    3. use of computers provided by MBP;
    4. use of the “Book to Home” service (“Książka do domu”).
  3. The rules for the rental and use of digital readers are set forth in the Regulations for Rental of Readers.
  4. Lending of collections in MBP branches is possible only after each time you show your reader’s card, UrbanCard or card in the Nasz Wrocław application.
  5. Loss of a reader’s card must be reported immediately to the librarian, who will block the account.
  6. The account will be unblocked when a new reader’s card is purchased. MBP charges a fee of PLN 10 for a duplicate reader’s card.
  7. A duplicate reader’s card can be purchased only by the owner of a library account or, in the case of a minor, by a parent or legal guardian, upon presentation of an ID card, e-card or other document with a photo and PESEL number.
  8. MBP is not responsible for the use of the reader’s card by third parties until the owner reports its loss.

§ 2 Registration of readers

  1. When enrolling in MBP, the applicant should:
    1. if he/she is a Polish citizen – present an identity card, e-card or other document with a photo and PESEL number, fill in the declaration card and, after reading the Regulations, sign it legibly;
    2. if he/she is a citizen of another country – present a passport or other document with a photo, fill out a declaration card and, after reading the Regulations, sign it legibly.
  2. A minor reader may be enrolled by a parent or legal guardian, who legibly signs the declaration card for him.
  3. The parent or legal guardian who signs the declaration card for a minor reader is responsible for his/her actions and omissions resulting from non-compliance with the Regulations.
  4. A person with outstanding obligations to MBP cannot register a minor.
  5. When signing up for MBP, the reader is required to provide a mailing address.
  6. After logging into his library account, the reader can enter his e-mail address on his own. By providing your e-mail address, you agree to receive electronic notifications from the library system.
  7. The reader is obliged to immediately inform MBP of any change of residence and other data included in the declaration card.
  8. When changing personal information and/or reader’s card, it is necessary to re-fill and legibly sign the declaration card by the owner of the library account or, in the case of a minor, by a parent or legal guardian.
  9. The reader has the right to inspect and correct personal data under the terms of the Law on Personal Data Protection.
  10. The reader’s personal data will be processed for the following purposes: ensuring the use of MBP resources, statistical purposes, and those related to the recovery of borrowed library resources and fees charged for their retention.
  11. A reader resigning from MBP’s services has the right to request the removal of his or her personal data from the reader’s records, and MBP is obliged to remove this data – provided that the reader has returned all borrowed materials and has no obligations to MBP.
  12. The account of a reader who has been inactive for 5 years will be removed from the reader’s database and his declaration card destroyed – provided that the reader has returned all borrowed materials and has no obligations to MBP.

§ 3 Making the collections available

  1. The collections that are lent out may be used by those who have completed and legibly signed the declaration card.
  2. The collections lent out can be used after each time you show your reader’s card, UrbanCard or card in the Nasz Wroclaw app.
  3. Lending collections out is only possible after settling obligations to MBP.
  4. The following number of media can be lent at one time at one branch of MBP:
    1. books, audiobooks, 1 digital reader, language learning materials – a total of 10 copies;
    2. movies, music compacts, educational multimedia programs, 2 board games – a total of 5 copies.
      When using the library services of several MBP branches, a reader can borrow a maximum of 20 media, including 2 board games.
  5. The total rental period for each media is:
    1. for books, audiobooks, digital readers and language learning materials a maximum of 60 days:
      • the first rental period – 30 days;
      • all extensions – up to a maximum of 30 days from the original return date;
    2. for movies, music compacts, educational multimedia programs and board games a maximum of 14 days:
      • the first rental period – 7 days;
      • all extensions – up to a maximum of 7 days from the original return date.
  6. A reader on his own or through the librarian may postpone the return of lent media if there is no demand for them from other readers and the deadline for their return has not passed.
  7. MBP may shorten the lending period of any medium if there is a special need for it.
  8. When renting particularly valuable media, MBP charges a deposit in the amount of the prevailing market price.
  9. If particularly valuable media, which have been lent against a deposit, are not returned on time, the deposit collected shall be credited against charges for the late return of the lent media and/or against the value of the copy not returned to the MBP.
  10. A reader on his own or through a librarian can order 20 different media lent by other readers.
  11. Ordered collections can be picked up by the reader within 7 days from the date of processing the order.
  12. The reader is obliged to check independently whether the order has already been completed.
  13. The reader should pay attention to the condition of the media before borrowing, and report any damage noticed immediately to the librarian.
  14. The reader registers the selected media with the librarian on duty and returns it to him/her as well.
  15. The reader is obliged to return borrowed media without being summoned by MBP.
  16. To a reader who has provided an e-mail address, MBP sends a notice of the deadline for returning materials before the deadline. Notifications are of an auxiliary and informational nature, and their non-delivery to the e-mail box does not constitute grounds for reduction or cancellation of the imposed fee for the retention of library materials.
  17. Media should be returned at the MBP branch where they were lent.
  18.  The reader is responsible for damages resulting from lost, damaged or destroyed media.
  19. If the media is lost, damaged or destroyed, the reader is obliged to buy back the title in question.
  20.  If buying backs is not possible, the reader is obliged to pay the equivalent of the lost, damaged or destroyed media. Compensation is equal to the inventory price of the copy.
  21. After buying back or paying the equivalent of the damaged or destroyed media, the reader has the right to receive the damaged or destroyed copy on his own. The date for collection of the damaged or destroyed copy is determined by the branch manager. This is possible only after the damaged or destroyed media has been withdrawn from the branch’s inventory and the ownership marks have been removed.
  22. The reader may, with the approval of the branch manager, provide instead of the lost, damaged or destroyed medium another medium, but useful to MBP, but not of lesser value.

§ 4 Use of computers

  1. The use of computers installed at MBP is free of charge.
  2. The right to use the computers installed at MBP is granted to those who have filled out a commitment card and do not have their accounts blocked.
  3. The reader is required to show the librarian a reader’s card, UrbanCard or a card in the Nasz Wroclaw application.
  4. Readers may use computers for informational and educational purposes only.
  5. Computer stations can be used by one person only for one hour on any given day. A computer station abandoned for more than 15 minutes will be made available to another reader.
  6. In the event of a malfunction, stopping the operation of the computer, you should notify the MBP employee without attempting to repair it yourself.
  7. The reader is financially responsible for damage to equipment resulting from misuse.
  8. The reader has the right to:
    1. use of installed programs;
    2. use of Internet access;
    3. copying data onto electronic media.
  9. The reader is not allowed:
    1. install programs and change the configuration of software installed on computer workstations;
    2. use the computers installed in MBP for games, chat rooms, searching for information with content that does not comply with current laws or offends the feelings of others (pornography, racist content, etc.);
    3. perform activities that violate the copyrights of creators;
    4. use MBP computers and the Internet for business or gainful employment.
  10. Sound played while the computer is running can only be emitted through headphones.
  11. The reader is obliged to leave the computer station he/she used tidy and in order.
  12. An MBP employee has the right to control the compliance of computer use with the Regulations. In case of non-compliance with the conditions specified in the Regulations, the MBP employee may revoke the right to use the computer.
  13. MBP is not responsible for data carriers left in computer drives.

§ 5 “Book to Home” service (Książka do domu)

  1. The “Book to Home” service can be used by people with mobility difficulties (e.g., elderly, bedridden or disabled) residing in the Wroclaw area who have filled out a declaration card.
  2. Willingness to use the service must be reported to the library located closest to the place of residence in person, by telephone or by third parties.
  3. Home delivery of collections is handled by librarians and volunteers.
  4. Readers using the “Book to Home” service lend MBP collections under the terms of these Regulations.

§ 6 Fees

  1. MBP charges fees for holding media beyond the time limit specified in the Regulations and others specified in these Regulations.
  2. Each payment made by a reader is confirmed by a receipt printed at the reader’s request.
  3. MBP charges fees for holding media beyond the time limit established in § 3(5):
    1. books and audiobooks –PLN 0.20 per copy for each day after the return date;
    2. movies, music compacts, educational multimedia programs, board games, digital readers – PLN 2.00 per item for each day after the return date.
  4. It is allowed to use the services of the MBP, including lending and extending the deadlines for the return of lent collections, with an indebtedness on the library account of a maximum of PLN 5.00.
  5. When the allowable debt limit is exceeded, MBP services can be used only after the entire amount of the debt has been settled.
  6. If the reader does not return the lent media within the period specified in these Regulations, MBP will block his/her account. Until the payment of liabilities to MBP, the reader’s account is blocked, and in addition, in case of non-payment of fees under the titles indicated in § 3(5), MBP shall refer the case to debt collection proceedings.

§ 7 Final provisions

  1. The reader is obliged to respect the media and other property of the MBP and to use them as intended.
  2. On the premises of the MBP branch, it is forbidden to conduct any profit-making activity without the permission of the MBP Director.
  3. The librarian may refuse to serve a reader who does not comply with the provisions of these Regulations, violates the generally applicable norms of behaviour, and in particular is in a state indicating the consumption of alcohol, intoxicants, behaves loudly and aggressively, and does not comply with the basic rules of hygiene and the applicable sanitary and epidemiological regulations.
  4. A reader who does not comply with the provisions of these Regulations may be by decision of the Director of MBP temporarily, and in particularly drastic cases permanently, deprived of the right to use the services of MBP.
  5. MBP is not responsible for personal belongings left unattended.
  6. The director of the MBP has the right to close branches for a certain period of time or limit the scope of their work due to breakdowns, renovations, cleaning work, inventory of the collection or other important reasons.
  7. Current announcements addressed to readers are posted at MBP site, on social media and at the premises of individual MBP branches.
  8. Information about changes to the Regulations is posted in branches in a prominent place and on www.biblioteka.wroc.pl. After the expiration of 30 days after the information is given, the reader is considered to have become familiar with the amendments to the Regulations.
  9. Complaints and requests can be submitted by readers to the Director of the Tadeusz Różewicz Municipal Public Library in Wrocław ul. Sztabowa 98, e-mail: mbp00@biblioteka.wroc.pl

Wrocław, 24.11.2022

DIRECTOR

Anna Janus